Include Voids in Positive Pay

Many banks require voided checks to be included in positive pay files. This informs the bank that a check was voided so it should not be cashed if someone brings it in.

If a voided check is issued on a bank account that uses positive pay, the following message will appear after a check is voided.

This image shows the confirmation message that states "Would you like to add each altered check to the next Positive Pay run for this account?"

The No option should only be selected if voided checks are not sent to that particular bank or if the bank requires a separate positive pay file for voided checks.

After clicking Yes, go to the Positive Pay screen to generate a new positive pay file containing the voided check information.